Classroom Management - Setting Expectations Assignment

Classroom Management - Setting Expectations - Assignment Example 2. Students who miss a day of school should see the Make-Up Work Folder located on the bookshelf next to the pencil sharpener. In this folder, students can find a detailed list of what notes and activities they need to make up. Handouts will be in the folder, but students must borrow notes from another student and copy them by hand to their notebook. Missed assignments are due within 3 school days of the student's return. 3. Required daily materials include a black or blue pen, a pencil, a designated 3-ring binder, and the course textbook. Any other daily materials will be listed on the classroom board, so students can view them as they enter the room and get any required materials before the bell rings. 4. Homework will be assigned daily Monday through Thursday and due at the beginning of class, whether the class reviews it then or later. All work is to be original. Some assignments will be based on completion; others will be graded item by item. 5. Students will use a 3-ring binder dedicated to this course to collect notes, maps, graphic organizers, and other classroom materials. Each item in the notebook, regardless of its type, will be called a document and given a consecutive number. The notebook will be collected and graded based on completion once each grading period and constitutes a large part of students' daily work grade. To communicate these standards to students, verbal and graphic methods should both be used. Also, the plan has to be communicated to parents as well as students (Wong, 1991, p. 170). Graphic methods include writing the rules and procedures for students on handouts that they include in their class notebook, as well as posting the rules on the classroom wall. Parents will be asked to read the rules and procedures established for the class, and then sign a note confirming they have knowledge of them. During the first days of class, students will hear explanations of the procedures and practice them (Wong, 1991, p. 177). To implement standard 5, regarding the class notebook, the teacher should produce samples of notebooks from previous years for students to view, and explain the different types of documents to be included. If possible, handing out a table of contents beforehand helps students' notebooks stay organized. The teacher must emphasize when documents for the notebook are being made, and differentiate them from daily class work that would be handed in. Consistent reinforcement during the first weeks will help students remember to include all necessary documents in the class notebook, allowing them to score a high grade on their daily work. Establishing high expectations for students provides them the immediate benefit of improved academic performance and allows them to realize their potential. Reference Wong, H. K. The first days of school: How to be an effective teacher. Sunnyvale, CA: Harry K. Wong Publications,

The Difference in Race and Ethnicity Essay Example for Free

The Difference in Race and Ethnicity Essay I have had an opportunity to read three great short stories. The short stories were The Welcome Table, Country Lovers, and Child of the Americas. All of them were amazing stories, betraying ethnic challenges, and some responsibilities. I think overall, everyone should read those stories in order to get certain perspective on culture, and understanding on how they lived during the time frame in their life. I also think the short stories provide an understanding in some respects, of how racial divide was apparent during that timeframe. As far as a declarative statement on this matter, I would like to show examples of the literature readings as it correlates with the perspectives of the racial divide, segregation, and overall trials in which ethnic individuals have had to go through. The assertion, I would like to provide is that, short stories can be a direct reflection on time periods that are occurring in life in spite of it being fiction. Our ancestors lived in a time of slavery and segregation. There was no unity between mankind unless the skin color was the same. There was no equality between man and woman and there was no justification to why anyone would be treated superbly unless they were white. It was thought that black people were diseased, filthy and inferior. Over the years, it took people like Dr. Martin Luther King, Jr. , Rosa Parks, and Harriett Tubman to make a statement and help change the future for all other races, not just African Americans. Today, although racism still exists, it is illegal to discriminate against anyone for any reason to include race. The Literary works such as â€Å"Alice Walker’s The Welcome Table, Nadine Gordimer’s Country Lovers, and Aurora Levin’s Morales’s Child of the Americas† give feeling, and meaning to the different angles of racial segregation and acceptance. These literary pieces open one’s eyes and heart to what has been experienced by many if not by one personally. The Welcome Table by Alice Walker is a story about an old, African American woman who is looked down on by the white community. On her way to church, she was stared at with disgust, with pity and with fear. Once inside the church, it was made clear that she didn’t belong and was not welcomed there. â€Å"Under the old womans arms they raised their fists, flexed their muscular shoulders, and out she flew through the door, back under the cold blue sky† (Clugston. , 2010)Upon being thrown out, the old woman saw Jesus approaching and soon walked away with him. She walked herself to death and yet no one ever spoke of the ragged old women. No one cared what happened to her for she was just an old black woman who stepped in to the house of God, the God of the white race, a place in which she didn’t belong. It is stories like these that make you wonder of the cruelty that was endured by many in the past. Alice Walker made it clear in her short story the feeling and thought that many had toward African American. Her description of the old woman was strong enough to paint a vivid picture of what the woman looked like. â€Å"She was angular and lean and the color of poor gray Georgia earth, beaten by king cotton and the extreme weather† (Clugston, 2010). African Americans worked harder than everyone else on the farms of the past. They were owned by the white farmers during slavery and even after slavery was abolished, they still were employed by the white farmers. Walker makes it easier to understand that although slavery was no longer, segregation and hatred to all who were African American was still very strong. There was no acceptance from anyone regardless of the fact that most of the white families were taken care of or raised by African Americans. There was no sympathy, just disgust and disapproval. Unlike Walker’s piece, Country Lovers by Nadine Gordimer shows a slightly different side of race and segregation. In Walker’s piece, there was no acceptance, no love, no feeling of mutuality. Gordimer on the other hand, talks about children playing together in the yard and fields. Race having no impact on how they interact, the kids play together and get along like family. As the time goes on and the kids get older, they begin to go their separate ways. The white children are sent off to school while the black children begin to work around the house and farm. A white boy and black girl from the story grow up together as close friends. They establish a relationship that compares to no other. When the boy goes off to school, he continues to stay friends with the girl. As he gets older and he hangs out more with his white school friends, he hides his friendship with his childhood friend. The friendship between the two had bloomed to something more, it had bloomed into a secret love. What would the rest of his family or friends think or say had they known that he loved this girl? A black employee to the boy’s father like in â€Å"The Welcome Table,† black people were looked down and were only good and useful to tend to the fields and the house work. They were not meant for friendship or relationships; they are not accepted as social beings. They are strictly workers. At the end of the story, the sexual and loving relationship that once was, is brought to an end by the birth of a baby that was unwanted and denied by the white boy. He refuses to admit his love and to differ from the world around him. Why wouldn’t he profess his love for this girl now that they have a child together? I believe this piece shows how society plays such a great role in the actions, feelings, and thoughts of humans everywhere. Had racial segregation been something of a distant dream, would the outcome be the same. Why do people act based on the perception and thought of those around them? Race plays a major role in Gordimer’s story. It determines the outcome of the story from start to finish. How many people have gone through a situation of the sort? For those who do not know what it feels like to be discriminated against because of race, this story takes a very personal subject and ties it in emotionally. Many people have experienced love and parenthood. How would one feel if the love of their life denied them in front of everyone because of their skin color? What if their child was denied or killed because of what others would say or do? Losing someone is never easy but to lose someone over something uncontrollable like race, it is heartbreaking. Readers are able to relate and feel what this young black girl is feeling as she grows up and away from the boy she has always loved. The relationship starts as one that everyone can relate to; a story of friends and soon turns in to a heart-felt, pain stricken story of betrayal and solitude. It was not until after the Civil War that segregation became illegal. There were still many states that were fighting for complete desegregation but African Americans were able to do things that their ancestors could only dream (Cozzens, 1995). Although integration of races was put into order by law, people found other ways to show their disapproval for what they believed was the inferior race: African Americans. Political groups formed in retaliation to the integration laws that had been passed and were taking effect. In the 1960’s, following many Civil Rights movements, a group known as the Ku Klux Klan became very active and violent towards who they thought were un-American. This abuse and hatred was towards more than just African Americans, it went towards Jews, Catholics and immigrants as a whole (Newton, 2007) Knowing that African Americans were not the only ones in the world hated by the white American society, Aurora Levin’s Morales’s poem Child of the Americas the acceptance of one’s race regardless of the thoughts of society. In this poem, Morales describes herself as an American, Puerto Rican, Taina, Mestiza, Caribbean, European, African, and altogether, an immigrant (Clugston. , 2010). She goes on to talk about how she lives her life in a certain way particular to each individual race. Each piece lives within her and she is happy and proud of the person she is. In today’s society, many people are not happy with themselves and try to conform to what they feel is socially acceptable. Morales’s poem opens up the hearts and minds to those who are mixed or born outside of the United States. Many feel like outsiders, like they do not belong. Instead of being themselves and being happy whether they get the approval of all or not, many sell themselves short in order to please. I believe Morales’s poem paints a very clear and concise picture across the page. The poem show that no matter what society thinks, one will never be happy or satisfied without being happy or satisfied with oneself. Morales using very distinguishing actions that one could relate to being Hispanic or a â€Å"child of the Americas†. She uses everyday life experiences that many can relate to vice fictional ideas that would make ones imagination do all the work. It is almost as if she was speaking not only for herself but for every Latin American that lives in the United States. â€Å"I was born at the crossroads and I am whole† (Clugston. , 2010). â€Å"Title VII of the Civil Rights Act of 1964 protects individuals against employment discrimination on the bases of race and color, as well as national origin, sex, and religion. Title VII applies to employers with 15 or more employees, including state and local governments. It also applies to employment agencies and to labor organizations, as well as to the federal government† (The U. S. Equal Employment Opportunity Commission, 2011). It is laws like these that keep our country somewhat free from races and cultures being treated as inferior. Although there are many different laws against racism, segregation and discrimination, it still occurs in today’s world. Each literary piece described above is different in many ways. There are underlying factors which give each story its own theme but at the end, race is represented very strongly within them all. Had the world not been so racial divided, would these storied have the same meaning? Would these pieces even exist? Race and how it is looked upon is the main theme that each story has in common. Although unconditional love, self-acceptance and social standing are also a theme within the three pieces, it is hard to look over the common denominator. Many times, writers can write about similar stories but different underlying themes change the way the stories are interpreted and what is taken from the story as a lesson learned. For example, had another write wrote a poem about being mixed in race but being widely accepted or being the popular person in society, the focus would be put on the social life vice the personal acceptance and gratification of being a happy individual that Morales shows in her piece. Had Walker’s piece been focused more towards Jesus and his acceptance of all regardless of race, the outcome of the story may have changed. The story may have revolved on praise and worship vice who treated the old woman poorly and why. As we learn to read and divulge in many different literary works, we learn to notice different themes and meanings behind each piece. Themes like race are very noticeable and very strong themes that get the wheels turning in the mind. Not many people can realize a theme in a story but the three pieces discussed in this paper all have very obvious and very strong themes that anyone and everyone can empathize and relate to. How can one read something of the sort and not relate or imagine feeling? It is nearly impossible especially since it is something that was fought for by many for years on end. It is something that many have witnessed or heard stories about; a part of history that will never be forgotten. Although literary works may be similar in theme or topic they are far from written the same way. The literary pieces discussed are all just as different as they are similar. Each work is written differently, conveys different emotions and reactions and overall expresses a different level of understanding. Point of view differs within each piece and with the difference it makes the reader’s perception of the story different. For example, Morales writes her piece using the first person point of view. It gives the reader a personal insight to what the writer is feeling and trying to express. Third person point of view leaves the readers mind open to visualization of many different things. There are many stories out in the world that touch base with issues such as racism, segregation, and discrimination. Whether in first person or third person; whether fact or fiction, these stories and poems all have share similar meaning and theme. Writers of racial themes put across the pain and chaos that these difference cause. Many people often times fail to see the pain behind things such as discrimination but through symbolism, metaphors, and other key literary terms these feelings, emotions and experiences are brought to light. Race is an issue that many people deal with on a day to day basis regardless what side of the spectrum they are on. Having read each piece of work, I can say that themes in each were very different yet strong and imaginative. A reader can never say that the imagination was not stimulated with the thought and understanding of each piece of work. Each piece establishes a sense of strength, love and personal experience throughout the piece. As a reader, I can say that after reading each piece I felt connected to the characters within whether it is imaginatively or realistically. Racism exists even to this day. We witness it through hate crimes committed in some of what are thought to be the safest places, like schools and churches. The Jena 6 controversy in Louisiana was a situation in which a white student was beaten up by a group of African American students after three nooses were left hanging on a tree where one of the African American students sat the day before. This tree was said to be a hangout for white students only (The case of the Jena six: black high school students charged with attempted murder for schoolyard fight after nooses are hung from tree [Radio series episode]., 2007). This controversy became a national headline in the news because many saw it as African Americans being portrayed as inferior and the root of all evil. People did not see any wrong from anyone else but the African Americans and vice versa. This and other such issues leave people with the feeling that racism and discrimination is something that is among us all and subject to come out when we least expect it. Can literary works like the ones discussed open up the eyes of the readers to the feelings that hatred and racial segregation causes? I believe that each one of these literary works has a strong racial theme and each one can impact a reader in a way that was not expected. As we become strong and more in depth readers, themes like these will become more vibrant and obvious to see. Race and ethnicity is nothing more than an exterior color and difference in geographical location (Hallam, 2004). The authors make it clear that these difference cause lots of separation and heartache. These themes not only educate on historical experience but on what should be put to rest as an unhappy and disapproving issue that is ongoing in society.

Argument Essay -- Essays Papers

Argument I enjoyed writing this paper because I love to ski. This article and the next one are important to me because safety when I am skiing is a big deal. I discussed the validity of ski helmets on the market today in respect to the test Consumer Reports put out last ski season. I just wrote for this one and went back and edited it later on. I went to a few different sites to find information to use in this paper along with the information that was provided in the article. About 23,000 people suffered head injuries in skiing related accidents in 2002. "Ski Helmets: Safety on the Slopes" was written by the highly respected Consumer Reports Magazine, and is in itself a great resource when looking for information on mainstream consumer products. Published in December 2003, "Safety on the Slopes" appeals to skiers and snowboarders alike. The Consumer Product Safety Commission (CPSC) estimates that a helmet could have prevented or lessened the severity of about forty percent of those injuries. The article in question analyzed fit, price and performance and compiled an overall score to better help the consumer make a more educated guess in choosing a helmet for skiing. Through logic, credibility, and emotions/values/beliefs I believe that "Ski Helmets: Safety on the Slopes" is a great resource when finding the helmet to best fit the individual buyer. By means of clear logic the reader is drawn in to the importance of helmets in skiing. To the credit of the author they used organization, persuasion, and common sense to outline their points. The best way to present an argument is in an organized solid format. "Safety on the Slopes" opens with the story of 5 year old Eliot Levmore running into a tree while skiing in Co... ... This article is no exception; safety is implied through the search for a more skier friendly helmet that is not only safe but asks a respectable price. "Ski Helmets: Safety on the Slopes" is effective in providing information to show the importance of helmets on today's slopes. Out of the three ideas expressed in this article logic contributed most to the argument. Logic worked best in this argument because in a case like this quality is best shown through real world tests. This article is geared towards the safety minded skier and did a good job presenting its ideas. Being a skier myself of 14 years I was enticed by this argument and would consider purchasing a helmet because of it. Knowing a little of what skiers look for when buying a product I believe that by reading this they will want to look into buying a ski helmet for their next outing on the slopes.

Bshs 402 Final Exam

Final Exam Please use the Initial List of Case Management Functions located in the Appendix of your Rothman & Sager text on page 289 as well as chapter 2. Use the vignette below to provide Case Management services to this particular client. Please follow all of the steps in the Case Management functions to best serve your client. Please do not number each of the functions in question/answer form, but answer in essay format using APA standards. You will not earn credit unless each of the steps is clearly identified; you may use headings, italicized identification throughout the paragraph with each of the steps, etc.The final exam is due Week 5 Day 7. Please submit to the assignments section on your student website. Your paper should be at least 3-5 pages double spaced. Jack is a single father of two children. He has recently lost his job which is creating difficulties taking care of his family. He is on the verge of having his electricity and water cut off to his house. He is also str uggling to pay his mortgage. He is on his last $50 and still has to feed his family for the week. He has not had much luck on his own finding services to help him in this time of crisis.Recently, his two children have had difficulties in school acting out and not completing their school work. Jack is becoming frustrated and feels hopeless given his current situation. He comes to you looking for help. What do you do? Client Identification and Outreach In order to help Jack return stability into his life and that of his children we need to follow a schematic model of intervention as discussed in Chapter 2 of our text. The first step in implementing the case management process is Client Identification and Outreach.According to Rothman (1998), â€Å"the flow of clients into the organization can come through referrals of various kinds (agencies, families, community organizations, clergy, police, schools, self-referral, etc. )†. Therefore the agency must make itself available to re ceive clientele as they approach the system. Jack has contacted our agency through self-referral. Now we must set up an interview to find out more about Jack and his family. This will be accomplished through an intake interview. Intake, Assessment and Setting GoalsAn intake interview will take place during the first appointment in a formal setting such as the agency office where various administrative forms will be filed. Intake will include identifying Jack’s problem and situation. Also, it will be determined if there is an appropriate agency-client match. Eligibility will be examined and the financial situation appraised. The client will be given information about agency services, requirements, and limitations. At this time we hope to find out more details about Jack’s struggles and needs as well as some personal/family background information.Psychosocial Assessment The next step would be assessing the level of the client’s social, psychological, and physical functioning. This is a rather involved step in the process because not only does the information come from the client but other sources such as family, previous agencies, work place etc. In Jack’s case he will be the main contributor to his background information. During the assessment process we find out that Jack was laid off because the company downsized to be able to compete in today’s tough market.Jack was a computer analyst. The financial burden has become unbearable and added stress to Jack’s family life. Recently he vented out his frustration on his two children, and now regrets it. With bills piling up, grocery dwindling away, and his children’s poor academic performance jack finds himself in despair and in need of outside assistance. At this time it’s been determined that Jack has suffered an emotional breakdown because of high stress and on the verge of developing mild depression.His psychological needs should be addressed simultaneously while helping Jack get back on his feet and provide basic needs for his family. Jack has many friends but he is too proud to ask them for financial help. Goal Setting Now we are able to set up concrete goals with Jack because we have covered all necessary background information and determined what his needs are. First we must prioritize. Jack needs food for his family and to keep the household utilities fully functioning so that his children may continue leading a healthy daily routine.In order to maintain Jack’s psychological health a counselor from the agency will work with Jack on gaining emotional stability and dealing with daily stressors. It will take time to find Jack gainful employment; in the meantime the case manager will help him apply for unemployment. Also refer him to a local food bank for food. Throughout the goal setting process client’s input is crucial and a must to make sure all their needs are being addressed and the client’s wishes are hear d and considered.The short term goals would be Jack’s psychological stability, food for his family, and maintaining full functioning of the household. Long term goals would be finding Jack full time employment and possibly learning new job skills. Another goal is to boost his children’s academic performance. Resource Identification and Intervention Planning Now we are ready to start implementing our intervention plan. An intervention plan is obviously enhanced through use of available service resources.For the purpose of our client Jack the resources we need have already been established. Now the case manager must locate these resources by looking in to the information that’s already available from previous cases or researching new resources through available networks. It’s also helpful to connect with other agencies or individuals and request needed information. It’s important to include the client in resource identification process by asking abou t places they turn to for help and what has been useful to them, additional resources surface, some off-the-beaten-track.By doing this a case manager can find out a lot of useful information about agencies such as availability of resources, eligibility of clients, reliability and quality of services. Now we are ready for the next step. Intervention planning encompasses both treatment planning, in the sense of therapy and counseling, and service planning, which involves the linking of clients to external agencies and informal networks for more varied and comprehensive assistance.The client’s personal rights, needs, and goals are considered in their interrelatedness with the external realities of physical space, social supports, family structure, and the community’s social and political climate. The intervention plan for Jack is simple, receive counseling and apply for unemployment, go to the local food bank. The counselor might recommend other services for Jack if she d etermines there is a deeper issue that cannot be resolved without the help of a therapist. Jack’s children should participate on a few counseling sessions so that a healthy family tmosphere can be established at home. A counselor might suggest Jack take a parenting class to build positive relationships with his children. The steps must be clearly defined and written out preferably in a contract. Linking Jack to the services and supports I have already identified will be our next step in the intervention plan. The case manager may assist these clients in acquiring job interviewing and job searching skills. A social service agency can assist with perplexities about housing, job training, or family disruption.Professional linking does not consist of simply suggesting a referral. It also means making a good hook-up, including doing whatever is necessary to ensure that the client actually receives the needed aid. The case manager will connect Jack and his family with each agency a nd perform a follow up to make sure Jack has received the help and services he needed. This process calls for a wealth of knowledge about the community human services system: accurate, up-to-date information on policies, programs and procedures; contingencies and â€Å"loopholes†; and the costs and benefits of different options.Monitoring, Reassessment, and Outcome Evaluation Monitoring is following up on a client intervention plan to make sure it is carried out and that it brings about the helpful results that were intended. In monitoring, the practitioner sees to it that the agencies accepting clients actually provide the needed services, that aid from family or friends is forthcoming, and that the client carries out tasks that were agreed upon. It also is a means of tracking the practitioner’s own intended performance.In our case with Jack the case manager will place weekly phone calls and set up appointments every two weeks in order to measure client progress. If n eeded the check in sessions can become more frequent or less frequent depending on how well the client is doing. Monitoring is closely tied with reassessment because looking at a process in action automatically provides feedback about how the process is playing out and with what consequences. During reassessment it should be determined if the original intervention plan is working or if some goals need to be changed or adjusted depending on how well the plan has worked.Again it’s very important to utilize client input during monitoring and reassessment to determine success or failure of the plan and if any changes or adjustments are necessary. Finally, if the plan has worked and Jack is happily functioning in all areas of his life such as family, work and social circles, then the implemented intervention was successful. If not then the plan must be revised and new goals set up addressing areas of previous failure. All the while the case manager must give the client, Jack, empo werment to take charge of his life and never give up.The monitoring should come to a minimum at this point so the client does not come depend and rely on the case manager. However not all contact must be severed an occasional phone call or an appointment must be made to let the client know that the door is always open when he needs guidance or assistance. References Rothman, J. (1998). Case Management: Integrating Individual and Community Practice (2nd ed. ). Retrieved from The University of Phoenix eBook Collection.

Test

TABLE OF CONTENTS1. PURPOSE22. SCOPE23. REFERENCES24. TERMS, DEFINITIONS & ABBREVIATIONS35. RESPONSIBILITY AND AUTHORITY36. RECORD & DATA KEEPING37. DOCUMENT CHANGE HISTORY38. ASSET MANAGEMENT DEFINITION49. STAKEHOLDERS410. STATUTORY REQUIREMENTS411. ASSET MANAGEMENT QUALITY FRAMEWORK512. ASSET MANAGEMENT STRUCTURE ROLES AND RESPONSIBILITIES513. ASSET MANAGEMENT IMPROVEMENT PROCESS1014. ASSET MANAGEMENT STRATEGY DEVELOPMENT1115. ASSET MANAGEMENT SYSTEM COMPONENTS1116.CONCLUSION18| LIST OF FIGURES Figure 21: Scope of Asset Management Framework (PAS55)2 Figure 121: Rand Water Supply and Purification Systems6 Figure 122: Asset Management Plans7 Figure 123: Asset Management Planning and Management Structure8 Figure 124: Organogram9 Figure 151: Asset Management System Components12 1. PURPOSE The purpose of this document is to provide a framework for the adoption and implementation of asset management for Rand Water’s physical asset portfolio. 2. SCOPEThis framework applies to physi cal assets associated with production infrastructure under the jurisdiction of Rand Water. Assets consist of buildings and property, pipelines, civil structures, mechanical equipment, electrical equipment water treatment process plants, and automation equipment. It excludes human assets, financial assets, information assets, intangible assets, and movable equipment. Figure 21: Scope of Asset Management Framework (PAS55) 3. REFERENCES The following documents must be read in conjunction with this Framework. Document Title| Document No. Location| Quality Management System Requirements| ISO 9001:2000 | RW Library| Environmental Management System Requirements| ISO14001:2004| RW Library| Occupational Health and Safety Act and Regulations| OHS Act (85 of 1993)| RW Library| Occupational Health and Safety Assessment Series| OHSAS 18001:2007| RW Library| International Infrastructure Management Manual – South Africa Edition 2006 | ISBN No:0-473-10685-X| RW Library| Asset Management Part 1: Specification for the optimized management of Assets| BSI PAS 55-1:2008| RW Library| Asset Management Part 2: Guidelines for the application of PAS 55-1| BSI PAS 55-2:2008| RW Library| Rand Water – Strategic Asset Management Process Guides – Know Your Assets| RW SAM 60001 BPM SIS| RW Library| 4. TERMS, DEFINITIONS & ABBREVIATIONS These are terms used in the organization & are unique to the company terminology, business and culture. AMAsset ManagementAMFAsset Management Framework AMPAsset Management Plan KPIKey Performance Indicators O&MOperations and Maintenance R&DResearch and Development RWRand Water SAMStrategic Asset Management 5. RESPONSIBILITY AND AUTHORITY The Chief Executive is accountable and Portfolio Heads are responsible for the implementation of Asset Management in RW. The General Manager: Strategic Asset Management is responsible for the implementation of Strategic Asset Management with regards to production infrastructure under the jurisdiction of Ra nd Water. 6. RECORD & DATA KEEPING Record Document| Form/Doc Number| Location | Retention Period| | | | | | | | | 7. DOCUMENT CHANGE HISTORYThe following table contains the history of this document with a description of each revision. Date| Previous revision number| New revision number| Description of each revision| 23 Sep 2010| N/A| 0| First draft| 17 Nov 2010| 0| A| Second draft| 10 Dec 2010| a| B| Third draft| 17 Feb 2011| b| C| Fourth draft| 9 Mar 2011| c| D| Fifth draft| 8. ASSET MANAGEMENT DEFINITION The following definition for asset management is adopted, based on PAS 55: Asset Management is the systematic and coordinated activities and practices through which Rand Water optimally manages its assets, their associated performance, risks and expenditures over their lifecycle for the purpose of achieving its organizational strategic plan. 9. STAKEHOLDERSThe following stakeholders are relevant to asset management: * Customers who purchase water from Rand Water; * Suppliers and s ervice providers; * Government; * Standards authorities; and * Auditor General of South Africa. 10. STATUTORY REQUIREMENTS The following legislation and regulation are relevant: Annual Financial Statements are required to be prepared in compliance with the South African Statements of Generally Accepted Accounting Practice (SA GAAP), the Water Services Act No 108 of 1997, Companies Act No 61 of 1973, and the Public Finance Management Act No 1 of 1999 as amended. The Constitution (and its amendments) secures the right of every Citizen to sufficient water;The Water Act ensures that everyone has access to water, water resources are conserved, protected and managed, proper water resource planning takes place, the costs of managing and developing the resource is addressed and that water resource institutions are established. The Water Services Act defines the rights to basic water supply, the setting of national standards and norms, water services planning, regulation of water services, e stablishment of water boards, the monitoring of water service provision and the promotion of effective water resource management and conservation. The Water Services Act is supported by the Strategic Framework for Water Services which sets out an implementation framework for the Act and gives effect to the regulation of water services delivery.The principle objectives of the PFMA are to secure transparency, accountability, and sound management of the revenue, expenditure, assets and liabilities of the institutions to which this Act applies. In terms of this Act, from an asset management perspective Rand Water is: * responsible for the effective, efficient, economical and transparent use of the resources of the department, trading entity or constitutional institution; * responsible for the management, including the safe-guarding and the maintenance of the assets, and for the management of the liabilities; The Occupational Health and Safety Act (OHSA) (85 of 1993, Construction Regulat ions) state that: the owner of any â€Å"structure† (incl. nfrastructure such as waterworks, buildings, drainage works and roads) to maintain such structure in a manner that the structure remains safe for continued use and such maintenance records shall be kept and made available to an inspector for continued use. 11. ASSET MANAGEMENT QUALITY FRAMEWORK The development of an ISO Standard for Asset Management is currently in progress. The ISO Standard development is being led by the British Standards Institute (BSI) as secretariat and there are 22 countries participating and 14 countries observing. South Africa is participating with representation from the SABS. The ISO standard is expected to be launched in late 2011. The final ISO standard is expected to be substantially aligned with the current PAS55 specification for asset management, which has widespread adoption around the world by both public and private enterprises.Rand Water will adopt the PAS55 specification as an int erim framework for the implementation of asset management until the launch of the ISO Quality Standard for Asset Management. Once the ISO Quality Standard has been launched, Rand Water can evaluate the formal adoption of the Quality Standard within the organization. 12. ASSET MANAGEMENT STRUCTURE ROLES AND RESPONSIBILITIES The strategic assets of Rand Water work together as one large system, for which custodianship is assigned to the Senior Manager Assets. However, the Rand Water assets can currently be split into 4 main supply systems and 2 main purification systems, on the basis of geography and function.The systems are the following: * Eikenhof Supply System * Zwartkopjies Supply System * Palmiet Supply System * Mapleton Supply System * Vereeniging Purification System * Zuikerbosch Purification System These systems are shown in the figure below. Figure 121: Rand Water Supply and Purification Systems The management objectives of the Supply Systems are somewhat different from the m anagement objectives of the Purification Systems. The management objectives of the Supply Systems are focused on satisfying commercial customer service levels, managing current and future user demand, and managing water delivery including water conveyance, pumping, storing, and end user delivery control.The Purification System management objectives revolve around managing the purification of raw water to agreed quantity and quality service levels. Given the vast magnitude of the assets under Rand Water control and the different management objectives, it is prudent to split the asset management planning responsibility according to the different supply systems and then roll these plans up into a consolidated Asset Management Plan (AMP) for the entire organization. This is shown schematically below. Eikenhof Supply System AMP Zwartkopjies Supply System AMP Palmiet Supply System AMP Mapleton Supply System AMP Vereeniging Purification System AMP Zuikerbosch Purification System AMP Rand W ater Consolidated AMP Figure 122: Asset Management PlansAlthough the management objectives and the planning are logically split according to the functional areas above, the technical expertise is asset type specific and cuts across the different functional areas. Seven areas of technical expertise have been identified below and a detailed breakdown of assets is provided in Annexure A. : 1. Buildings and Property; 2. Civil Structures; 3. Pipelines; 4. Electrical Equipment; 5. Mechanical Equipment; 6. Process Plant; and 7. Automation Equipment. In order to effectively manage the asset portfolio, planning should done by functional area, with each functional area being assigned to one Asset Management Planner.The technical expertise of managing the assets is best arranged by asset group and should be headed by an Asset Manager. The Asset Management Planner should have expertise in planning and the primary management responsibility of developing and implementing Asset Management Plans fo r each Supply System. This includes defining service levels, forecasting demand, integration, optimised decision making, and developing long term financial plans. The Asset Manager should have a strong technical background in design, rehabilitation, and maintenance of the asset group and the primary management responsibility of optimally managing the lifecycle of the asset group, bearing in mind the priorities and constraints of each Supply System.This includes managing condition data collection, assessing asset risk, setting standards, and the development of maintenance and rehabilitation strategies. These two groups will interact in a matrix structure as shown below. Figure 123: Asset Management Planning and Management Structure It should be noted that the Asset Managers help the Asset Management Planners develop the best asset management strategies to achieve the specific objectives of the Supply System. For example, the strategy to manage pumps in a Supply System may be differen t from the strategy to manage pumps in a Purification System as the pumps pose different risks to the achievement of the management outcomes.Even between two different Supply Systems, similar pumps may have different strategies as they may pose different risks to each particular Supply System. The organogram under the Senior Manager Assets is shown below. Figure 124: Organogram There is substantial integration required between all the units under the Senior Manager: Assets to implement effective asset management practices. These interfaces will mature with the implementation of a structured asset management improvement process. 13. 14. ASSET MANAGEMENT IMPROVEMENT PROCESS Rand Water is at the initiation stage of the implementation of asset management as a holistic practice across its structure.A new structure has been formed under a strategic asset manager and the mandate has been given for the structure to implement asset management best practice. The strategic asset manager now ne eds to proceed with the implementation process. The process for the adoption of asset management within Rand Water follows the approach advocated by PAS55 with additional guidance from the IIMM. The process starts with the development of an asset management policy that is aligned with the strategic objectives of the organization. The policy then guides the development of an asset management strategy, which is a set of actions, to enable asset management within the organization.The strategy needs to be implemented in a manner that develops internal capacity in the organization to execute the asset management practices as a part of everyday business. A process of improvement management then needs to be adopted to ensure that the asset management capabilities are further developed and refined with time. The asset management strategy implementation will require substantial change management to raise the capability from awareness through to integration. The process is shown in the table below. | Asset Management Policy| Asset Management Strategy| Strategy Implementation| Improvement Management| What is it? | Broadly outlines how and why AM will be undertaken across the organisation as a whole. | Specifies actions to be undertaken to improve AM capability to achieve specific objectives. Implementation of the identified actions . | Continuous refinement of the strategy and implementation of revised actions. | Objective| Provides the organisational foundation and mandate to undertake AM in a structured and coordinated manner. | Develops a structured set of actions aimed at enabling AM within the organisation. | Develops internal capability to implement and sustain AM practices. | Refines AM capabilities through continuous structured improvement management. | Description| * Organizational context, importance of AM * Organizational vision and goals and AM vision and goals * AM policies underpinning AM goals * Key performance measures for policies incl. imeframes * AM re sponsibilities and relationships * AM integration with business processes| * Description of current practices * Description of required practices to achieve AM vision and goals * Identification of the gap between current practices and future vision * Identification and description of strategies to close the gaps in a structured manner| * Raising of awareness across the organization * Developing of technical understanding * Embedding of AM practices through application * Integration of AM practices to achieve multi-disciplinary AM benefits| * Optimisation of AM practices through refinement and enhancement * Innovation of new and best practices that deliver step changes rather than incremental change| 15. ASSET MANAGEMENT STRATEGY DEVELOPMENT The asset management strategy specifies the actions that need to be undertaken to develop, improve and embed asset management capacity within the organization in order to achieve the corporate objectives.The process of strategy development is to assess the organization’s asset management system by means of an asset management practices audit, which compares the organization's current asset management practices against the requirements of PAS 55 and international best practice. The audit is made against the asset management system components that comprise asset management within the organization. The identified best practice â€Å"gaps† are prioritized and programmed in an asset management strategy to drive improvement. Furthermore, the audit provides a benchmark to measure organizational improvement and maturity annually. 16. ASSET MANAGEMENT SYSTEM COMPONENTS The asset management system is a whole of life asset management framework that reflects the management and control level in the organization as well as the different stages of the asset lifecycle i. e. he system addresses the strategic, tactical and operational management of the organization as well as the planning, implementation and asset care phases o f the asset lifecycle. Note that the disposal stage is included under the asset care phase. The asset management system components illustrated below provide a high level structure for the strategy development. Each component should be reviewed in detail to determine the level of maturity of current practices, the best appropriate maturity level, and to define the actions required to achieve best practice. The components are shown in the figure below and described in greater detail in the text that follows.FIGURE PROVIDED SEPARATELY Figure 151: Asset Management System Components Strategic Management Components Asset Management Policy and Strategy An Asset Management Policy is a description of an organisation’s approach to Asset Management. It provides both the link between the overall organisational strategic plan and an effective Asset Management Plan, and also provides the start of the rationale that ultimately justifies every Asset Management activity the organisation under takes. An Asset Management Strategy documents the organisation’s overall approach to managing physical assets. It describes how the Asset Management Policy is to be implemented.As such it needs to be closely aligned with that policy as well as linking to other associated higher level strategies (e. g. operational strategic plans etc. ) Risk Management Policy A Risk Management Policy is a description of an organisation’s approach to Risk Management. It addresses the management of risk between the strategic, tactical and operational level of management and the linkages between these levels. It is closely aligned to the Asset Management Policy. Statutory Compliance Organisations must be fully aware of the duties imposed under legal instruments for all of their activities and must ensure its systems and procedures fully comply with the requirements.The organisation should have a system for identifying the laws and regulations applying to all activities involved with physic al assets and to ensure its systems and procedures comply with the requirements. Organisational Alignment and Commitment Organizational alignment and commitment across the organization is essential for the successful implementation of asset management. The Asset Management Policy, Strategy, and Plans should be aligned with corporate objectives. The asset management strategy implementation should be overseen by a steering committee with representation by departments including finance, corporate, planning, maintenance, operations, and project management. Asset management information and plans should be widely available and used across the organization to inform strategic and tactical plans across the organization.A strong commitment to an asset management improvement process by senior executive management, backed by the availing of adequate resources to implement the process, has proved to be a significant determinant of asset management success and lead to the realisation of asset ma nagement benefits. Asset Management Structure and Responsibilities The definition of roles and responsibilities for the implementation of the Asset Management Strategy is necessary to ensure clarity of purpose and to manage interfaces between line functions. Asset management KPIs should strengthen the accountability towards the implementation of the strategy. Customer Service Level ManagementThe setting and management of Customer Service Levels have substantial influence on the Asset Management Plans, which have the objective of providing the desired level of service in the most cost-effective manner (IIMM). The setting of Customer Service Levels should be undertaken in a consultative basis with customers and should reflect customer expectations. Improvement Actions and Management of Change Improvement actions and management of change are the combined processes, systems and procedures in place in an organisation to specifically deal with corrective actions, preventive actions and co ntinuous improvement actions. Financing StrategyThe financing strategy should quantify the total cost of asset ownership and the funding needs for additional capacity, level of service changes, asset renewal, and maintenance and operations over a long term planning period (20 years). The impact on funding sources and tariff setting should be determined to manage the surplus/deficit and to maintain financial sustainability over the long term. Investment decision making should incorporate organizational risk and triple-bottom-line consequences in the analysis framework. Skills Enhancement and Management Skills Enhancement and Management refers to the processes utilised to manage personnel training and development, along with staff retention systems. Tactical Management Components Subgroup: Planning Demand ForecastingDemand forecasting is the estimation of the change in demand based on population and land use change within a long term planning horizon (20 years). Demand forecasts incor porate several demand influences including service level changes, pricing, customer types, and consumption trends. Several demand forecast scenarios are developed and associated risks are quantified. Failure Prediction (capacity) Capacity failure prediction is the evaluation of capacity against forecast demand to predict failure time and the associate risks thereof. Failure Prediction (condition) Condition failure prediction is the prediction of asset decay and the associated risks of asset deterioration over time along with the dentification of appropriate asset strategies to manage the risks. Strategic Maintenance Planning The Strategic Maintenance Plan documents the continuing suitability, adequacy, effectiveness and efficiency of the Asset Care function by addressing formal compliance audits results, performance against KPIs, incident results, progress against previous management reviews, and plans for improvement. Reliability Engineering ; RAM analysis Reliability, Availability , Maintainability (RAM) Analysis provides organisational risk based assessments to highlight which assets are providing optimised return on investment and are being administered effectively at lowest cost.It involves understanding the concept of the three critical factors and how each affects the other. RAM can be applied at any point in the project lifecycle from concept to operation. However, it is most cost-effective at the early detailed design stage when the required operating parameters are known, equipment designs/vendors have been selected and engineering feedback from the RAM study can still be effectively and efficiently incorporated into the overall design. Asset Lifecycle Analysis Life cycle analysis involves the analysis of all costs associated with owning an asset. It is the sum of all recurring and non-recurring costs over the full life span of an asset or system.It includes the purchase price, installation cost, operating costs, maintenance and upgrade costs and the salvage value at the end of ownership or its useful life. Optimised Decision Making Optimised Decision Making is the process of identifying and prioritising projects/interventions required to manage risks at optimal timing, along with multi-criteria prioritisation based on lifecycle cost and triple-bottom-line based consequence analysis. The decision making is integrated across service disciplines and functional areas to derive the optimal project/intervention program that results in the best investment for the organization. Investment AnalysisInvestment Analysis refers to the evaluation framework and financial analysis used to evaluate the viability of the investments and to inform investment decision making. Investment analysis includes financial modelling and the quantification of net present value, benefit-cost ratios, risk reduction benefits, societal benefits, etc. Asset Management Plan The Asset Management Plan informs the organization of how the assets will be managed over t he long term (20 years) along with a short term implementation plan (5 years). The Asset Management Plan highlights the changes in demand, service levels, and asset condition along with the risks that these pose to the organization.It quantifies the long term funding needs and constraints and explains how the funding will be prioritised between the competing needs. It provides a prioritised short term (5 year) project/intervention program for implementation. It also incorporates the asset management improvement plan, which guides the organization on the practices to improve over the short term. Subgroup: Implementation Lifecycle Design Optimisation Lifecycle Design Optimisation is the process of incorporating lifecycle analysis, maintenance strategy, and maintenance constraints into the design phase to ensure that infrastructure is designed in a manner that minimises the long term lifecycle cost of asset ownership. Operational Readiness and CommissioningOperational Readiness is a st ructured systemic process that is used to prepare for the project operational phase. It is used to ensure that new or modified assets or systems are able to commence operation in the desired and expected manner. It is an integrated, proactive, considered approach to projects that ensures that people are operationally ready, systems are operationally ready, and assets are operationally ready. Commissioning is an integral part of the Operational Readiness process that refers to the execution of the testing, dynamic verification and acceptance plans for the assets to ensure the asset has been delivered to the required quality and performance criteria. Equipment StandardisationEquipment Standardisation describes the continual improvement method of reducing the cost of inventory and maintenance, by reducing instances of machinery, materials or spare parts that are one-off or stand-alone compared to others in use at a site. When equipment is standardised, one suite of spare parts can be u sed, and training for personnel is reduced, which in turn reduces overall maintenance cost. Subgroup: Asset Care Maintenance Performance Management (KPIs) Performance metrics (KPIs) are measures of an organisation's activities and performance and enable maintenance performance to be monitored against specific targets. Asset StrategiesAsset Strategy Development is the process to ensure that appropriate maintenance activities are performed with optimum effectiveness and efficiency to allow an organisation to achieve its business objectives at the lowest asset lifecycle cost. Failure Analysis and Root Cause Mitigation Failure Analysis and Root Cause Mitigation is the identification of potential costly failures and mitigation of all possible root causes of such failures. â€Å"Apollo Root Cause Analysis† is an event-based problem solving technique widely used as a leading practice to identify failure modes and effects on the process. Failure Modes and Effects Analysis (FMEA) and Failure Modes, Effects and Criticality Analysis (FMECA) are reliability based techniques and products that can be used to solve a wide range of reliability problems. Reliability Centred MaintenanceReliability Centred Maintenance (RCM) is a process that is used to determine what sort of maintenance needs to be carried out on any physical asset with a focus on preserving its system functions, rather than preserving the equipment. RCM is a logical, structured framework for determining the optimum mix of applicable and effective maintenance activities needed to sustain the desired level of operational reliability of systems and equipment while ensuring their safe and economical operation and support. External benchmarking Benchmarking is a continuous improvement tool that is used to achieve improved performance by measuring the organisation against other organisations that are identified as exhibiting leading practice worldwide. SustainabilitySustainability is the evaluation of the envi ronmental, economic and social impact of the assets and the extent to which the triple-bottom-line elements are incorporated in the organisation’s practices. Loss Mapping and Analysis All organisations are working to get competitive returns from their investments in assets. The complexity in plants and equipment through process automation and technology has substantially increased the number of problems that can cause production problems. To identify the source of the problems which contribute to major losses is a very important criterion to prioritise the process improvement projects. Maintenance/Operations Integration Maintenance/Operations Integration is a management principle with derivative actions, and is designed to combine the organisational functions of theOperations and Maintenance groups in order to become more effective and efficient. Integration ensures that the human resources of both departments have a clear, common and collective purpose to improve the equipme nt performance, and subsequently the benefits to the business. Operational Risk Analysis (compliance, contingency plan, risk management) The Operational Risk Management (ORM) process is undertaken to identify and quantify risk exposure and then develop suitable strategies, plans and procedures to maximise its upside and minimise its downside exposures. Operational Management Components Subgroup: Planning Planning Data Collection (condition, usage, risk)Planning data collection refers to the collection of information for planning purposes, which usually includes condition, usage, and risk data amongst other data. This information typically covers the entire asset group and is used to identify projects/interventions that need to be implemented over the planning horizon. Planning Information Management (condition, usage, risk, GIS) Planning Information Management refers to application of systems to manage planning information. Due to the different nature of planning and maintenance dat a, planning data typically does not reside is a CMMS, but rather resides within a GIS and planning database. Linkages between systems are important to allow the transfer of data for planning and analysis. Subgroup: ImplementationMaterial and Contract Management (vendor reliability, material management) Vendor Reliability refers to the capacity and capability of a vendor (or group of vendors) to consistently supply goods and services to the client in a timely manner as per defined specifications and standards. Materials Management is the complete set of processes and procedures that are used to ensure that resources other than personnel, tools and equipment are readily available to support all maintenance activities. Subgroup: Asset Care Maintenance Information Mgmt (CMMS) Maintenance Information Management entails acquiring, organising, maintaining and retrieving maintenance information.A Computerised Maintenance Management System (CMMS) is a system to assist with the effective and efficient management of maintenance activities through the application of computer technology. It generally includes elements such as a Work Order system, as well as facilities for scheduling Routine Maintenance Tasks, and recording and storing Standard Jobs, Bills of Materials and Applications Parts Lists, and other associated features. Maintenance Identification and Prioritisation Maintenance Identification is the process of defining what needs to be done to an existing asset to either ensure it remains in a state whereby it can perform its stated function, or can be efficiently returned to such a state.Maintenance Prioritisation is the process of determining a ranking or rating for a defined amount of work, based on an objective assessment of the importance of the work, in terms of the impact failure of the asset would have. Asset Criticality can be incorporated during this prioritisation process. Preventative Maintenance (inspections, work management) Preventive Maintenance is t he systematic care, servicing and inspection of equipment for the purpose of maintaining it in serviceable condition and detecting and eliminating failure modes. The ultimate goal of doing preventive maintenance is to keep the equipment running to its required function and operational standard. Work management covers all procedures that are followed to ensure that maintenance work is carried out in an efficient and effective manner.Work execution procedures are usually enacted by maintenance supervisors or coordinators and apply to work being done under the authority of properly planned and scheduled work orders. Planning and Scheduling (budgeting, short and medium-term planning, scheduling) Maintenance planning and scheduling includes the budgeting, planning and scheduling of equipment maintenance strategies to ensure that activities are performed with optimum effectiveness and efficiency. Health, Safety and Environment Health Safety and Environmental (HSE) management encompasses t he systems and procedures that are adopted to reduce the risk of causing harm to people and the environment that may be associated with the way in which maintenance activities are carried out. Condition Based MaintenanceCondition Based Maintenance is an equipment maintenance strategy based on measuring the condition of equipment in order to assess whether it will fail during some future period, and then taking appropriate action to avoid the consequences of that failure. The condition of equipment could be monitored using Condition Monitoring, Statistical Process Control techniques, by monitoring equipment performance, or through the use of the Human Senses. The terms Condition Based Maintenance, On-Condition Maintenance and Predictive Maintenance can be used interchangeably. Autonomous Maintenance Autonomous Maintenance refers to the management routine and minor maintenance of equipment without the need or requirement for intervention from a dedicated maintenance team. It is the ru nning repairs and adjustments that can be performed by the operators, before, after and during the use of the machinery.To enable these tasks to be completed effectively, operators need to be trained in the types of adjustments and repairs they are expected to perform, and given a degree of ownership of the equipment. Autonomous maintenance relies heavily on training and education to be able to identify the difference between normal and abnormal operation of the equipment they are operating. Organizational Support Components Information Architecture and Business Process Information Architecture is the flow of information and defines where and whom will be updating various data fields to ensure accurate information and accountability as it flows through various systems (GIS, CMMS, etc. ) Information flow mapping and allocating responsibility for data management increases the quality of the information.Business Process mapping identifies the process of tasks and responsibilities for t he implementation of key processes in the business. 17. CONCLUSION This document provides a framework for the adoption of a structured approach to implement asset management best practice within Rand Water. The document clarifies the scope of asset management, identifies a quality framework to adopt, describes the high level structure and responsibilities, defines an improvement process, and defines the asset management system components that should be developed in the improvement process to implement a whole of life asset management approach within the organisation.The implementation process required to adopt and embed asset management practices in a structured manner is described in this document and is the recommended way forward for Rand Water. Annexure A:ASSET PORTFOLIOS The following table lists a comprehensive collection of Rand Water’s Strategic Assets. The Assets of Rand Water can broadly be grouped into the following portfolios (in alphabetical order): Buildings and Property| Civil Structures| Pipelines and Servitudes| Electrical Equipment| Mechanical Equipment| Process Plants| Automation Equipment| Access control Air conditioning CarportsCCTVElectricsEngine Rooms Estates Farms Fencing Fire protection Furniture GardensHostels Houses Interior decorationIntruder detectionLandOffices Passive SecurityPavingPlant uildings SewageStoresWorkshops Encroachment | Balancing TanksBarrage structureBridgesCarbonation baysConditioning baysControl WorksCanal Engine RoomsFiltersForebayFlocculators OverflowsPlant structuresRailway sidingsReservoirsRoadsSediment tanksSumps| Air valvesBreak pressure tanksConnectionsCulvertsDeviationsElectrolysisFlow controlIn-line filtersInner liningsIsolation valvesJunctionsMeter chambersNon-return valvesOuter coatingsPipe manufacture plantPipelinesPipeline protectionPressure controlProtectionScour chambersScour valvesServitudesSurveyTunnelsValve chambersWater hammer systemsWater lossesEncroachment| BatteriesBattery chargersCabl ingControl desksControl panelsDistribution boardsEarthingElectricity supplyEmergency generatorsEnergy meteringEnergy managementHarmonic filtersHydro power LightingLightning protectionLV switchgearMimicsMinisubsMotor control centresMotorsMV switchgearPower factor correctionProtectionReticulationRing main unitsSubstationsTransformersUPS’sVSD’s / soft starters| ActuatorsBlowersCompressorsConveyorsCranesCrushersDesludge bridgesDust extractionGatesPipeworkPressure vesselsPumpsValvesNon return valvesSteelworkThickenersSump pumpsVehiclesEarth moving| AmmoniaCarbonationChlorineFerric ChlorideGAC filtrationLime burningLime slakingMembraneMilk of lime dosingOzonePoly ElectrolyteRWW treatmentSand filtrationSodium hypochloriteUltra violet lightChemical supplyChemical quality| ArchestraCommunicationControl CentresControl schemesFlood controlFlow meteringHuman Machine InterfacesInstrumentation PLCScadaInsql data historiansIndustrial networks Industrial serversIndustrial softwareSW c onfiguration controlTelemetryIntelligent control|

Bonuses can backfire Essay Essay Example

Bonuses can backfire Essay Essay Example Bonuses can backfire Essay Essay Bonuses can backfire Essay Essay 1. Yes. I may utilize fillips on a regular basis if I become a director. Because it is obvious that people will be motivated by fillips. Although wage is non a cardinal factor driving occupation satisfaction. fillips will maintain employee’s satisfaction degree up in the most of clip. Work environment will be improved when rewarded. which will do the employee better their occupation public presentation and efficiency. Reward may be back fire but it will actuate the employees work in the positive gait. As a director. fillips is a good manner to actuate the employees. in order to do more net incomes. 2. There was a tough clip in my in-between school. Before the concluding test. my female parent told me that if I get the better grade in the concluding test. he would honor me a trip to Japan. Due to this wages. I focused on the survey twenty-four hours and dark. I kept the perusal till the midnight. The bad thing happened was that I got a sudden unwellness. I had a high febrility enduring three hebdomads and had to hold an operation. I non merely missed the concluding test but besides stay in the infirmary over three month. The physician told me that the sudden unwellness was the consequence of the heavy force per unit area. This end led me offer myself excessively heavy emphasis therefore I engaged in unproductive behaviour which was I kept myself in the anomalous day-to-day agenda. 3. No. I think that supplying group fillips alternatively of single fillips would be less effectual. Although supplying group fillips will lend to the group spirit. supplying single fillips is just. Supplying single fillips is based on the individual’s public presentation. every individual employee will execute better in the work. While supplying group fillips. there will be person make-believe to work and non seek him best to work. And the most industrious squad member will dissatisfaction with the rewarding. it is non just to the squad star. Therefore. supplying single fillips would be more effectual. 4. I would plan a wages plan refering the intrinsic involvement of employee and avoiding the negative behaviour. First. there will be a intrinsic wagess to allow the employee acknowledge the plans and non lose the involvement of the undertaking. Second. the wages is based on the variable-pay plans. And in the company we will heighten the function and subject of the endeavor. the employee may avoid the unproductive behaviour. It is of import to plan a plan.

Natural Selection Among the Foraging Blue Jays

Natural Selection Among the Foraging Blue Jays David Stephens and Dack Anderson discussed the theory of short-term benefits as guide to animal feeding decisions. In a series of experiments conducted in an operant laboratory, blue jay birds were the subjects of the study. The foraging animals were tested in two situations namely the self control paradigm and the patch-use problems.Advertising We will write a custom report sample on Natural Selection Among the Foraging Blue Jays specifically for you for only $16.05 $11/page Learn More The article details how natural selection among the foraging blue jays favour short term rules which result to long term consequences. The paper discusses how to combine time and amount in a suitable currency that mirrors the fitness consequences of different time/ amount sequences and determines the decision rules foragers apply to select the currency maximizing time/ amount sequence from a determined set of possibilities and investigating the relationship between decision r ules and currencies. Foragers’ farsighted way in choosing is contradicted by laboratory experiments where the blue jays made short sighted decisions. The logic of farsightedness is best illustrated in the traditional studies of Stephens and Krebs (1986) where long term rate maximizing currency is infinite gain/ infinite time however this logic cannot be generally valid because food gained after starvation is not of any use thus the expression is too farsighted. Two groups of scholars presented an alternative to this proposal where the best rate is attained one at a time thus being short sighted (Bateson and Kacelnik, 1996; Baum and Rachlin, 1969) but Stephens and Krebs (1986) argued that when the maximum rate is taken from each chance, time may be exhausted on a mediocre alternative. The authors concluded that both long term and short term models presented are of extremes thus introducing a discount rate which measures the comparative loss of value in order to create intermed iate term models. In this notion the long term model is determined when the discount rate is zero since the value of the gain is the same even if it was obtained early or late in a sequence but as the discount rate becomes larger the approach becomes that of the short term model. The discount rates are expected to be non-zero.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More According to the authors, the long term model is the most sensible because it provides a rational estimate of rate even in a restricted time horizon. It is farsighted enough to pass over bad options and rational discount rates are small. Short sightedness is evident in the notion that animals often make prejudiced decisions which was concluded in the self control experiment. In a self control situation long term rate model predicts that animals will choose Gain1 over inter-trial interval plus delay before the small amount plus post feeding delay over the second alternative which is post feeding delay over inter-trial interval plus delay before the large amount as long as the former is greater than the later with consideration to temporal rates such as delay to food, post feeding delay and inter-trial delay. However these temporal rates are not treated equally by animals according to experiments. Evolutionary models can accommodate small discounting outcomes but they challenge the predictions of self control experiments. The latter show that short term hindrances have large effects. Scholars interpret such disagreements by disregarding the model and accepting the data. The blue jays were given a binary choice in the self control situation while the same subjects were given a choice to continue or leave where they follow a future patch alternative in the patch-use exploitation. The latter shows the effects of travel time on rate maximizing patch residence time. In the patch-use situation, the jays’ choice has comparable consequences but the subjects choose whether to wait in the patch and gather (G2 – G1) extra units of food or to leave at once after attaining a small amount (G1). In order to determine the different patterns of choices in the self control and patch-use contexts, the authors considered such in the context of 50 and 5 discount rate levels of delay to small. Results of the experiment concluded that when the delay to small was of ample amount (50) preferences of the blue jays were not affected by the ITI thus large outcome in the patch-use context was more favourable but when the delay to small was few (5), outcome was more complex. In the control situation, the jays’ favour for large decreased together with the ITI while in the patch-use situation the subjects’ favour increased for the large together with the ITI. The jays preferred large when the ITI was small in the self control situation while in the patch-use situation, t he foraging animals preferred large when the ITI was large.Advertising We will write a custom report sample on Natural Selection Among the Foraging Blue Jays specifically for you for only $16.05 $11/page Learn More As predicted in the long term theory, the patch-use situation showed that the jays favoured large delayed outcomes as ITI increased but in the self control situation the outcomes are not the same. The authors presented situations that prove how results from both experiments (patch-use and self control) lead to long term rate maximizing. In the long term model situation results show that the patch-use context is in line with the long term rate model while the self control situation contradicts. According to the short term rate model, results of the self control treatment of binary choice conform to short term rate models while the outcomes of patch-use exploitation conforms to the long term rate currency. Both the self control and patch use situat ions were compared in the same rule different outcome analysis. This analysis resulted in the conclusion that in the patch-use experiment, short term rates were obtained with long term rate maximization but in the self control situation the conclusion differs. The authors concluded that short term rule always agrees with the difference in long term rates according to the patch-use exploitation situation though such rule produces outcomes in relation to short sighted behaviour in the self control situation thus the subjects use the same short term rule in deciding for both cases but producing different outcomes. For the adaptive short term rules scenario, it has been found out that the natural process of selection among foraging animals has favoured short term rate comparisons for they measure long term rate maximization in natural decision contexts. The hypothesis deals with the usage of the same rule in patch-use and self control contexts and the representation of patch condition a s natural foraging problems. The long term rate currency of foraging theory has been contradicted by self control studies and risk sensitive preferences. According to the risk sensitivity studies of Kacelnik and Bateson (1996), foraging animals favour changeable postponements even though unlimited time horizon rate models forecast indifference to unpredictability. The authors of the article argue that the evidence of self control of short term rules is not evidence of short term currency because in natural decision context, short term rules can have long term consequences.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Finally the authors theorized that pragmatic patterns of favour can be accounted by long term rate currency which includes reasonable levels of discounting. Foraging species favour attaining short term rewards with a minimal advantage over long term ones in abundance. The usual technique of elicitation of the inter-temporal discount rate has been critically challenged by scholars over the years when empirical studies discovered systematic violations of assumptions such as time consistency of preferences, stationary, constant discounting and utility maximization (Kalenscher and Pennartz, 2007). The discounted utility theory has limited descriptive validity because it fails to effectively depict the authenticity of inter-temporal choice behaviour. â€Å"Common difference and immediacy effects and the fact that preference reversals occur after deferring all choice alternatives into the future by the same interval, violate assumptions of consistent choice: (Kalenscher and Pennartz, 200 7). Foraging animals’ preferences do not depend on the proportion of gains and time in between such achievements but rather on the waiting time prior to the rewards. The technique becomes incoherent with the original and most favourable foraging formulation where animals are seen to sacrifice rather than maximize. The inter-temporal choice notion that it can be compressed into a single discount function is challenged by other variances such as the sign, magnitude and framing effects. When making inter-temporal decisions, foraging animals break vital assumptions in discount rates. Other limitations of such technique include the inability of long term theory to predict consistently the increase of favour for large together with ITI because choice in proportion cannot exceed 100% thus broad conditions exist where ITI has no effect. In the patch-use situation, ITI is hard to detect when favour for large is high, another drawback is with regards to the linear relationship in focus ing on temporal elements, where in reality the relationship between the amount and value can never be linear and lastly the authors’ assumption of animals’ preferences of short term rules over long term rules are not mutually exclusive. Critics of the usual technique of elicitation of the inter-temporal discount rate methods can be traced to their inability to provide consistent outcomes over time. Systematic violations also occur with regards to assumptions such as time consistency of preferences, stationary, constant discounting and utility maximization. These factors gravely affect results thus the method is questionable in providing valid outcomes in experiments. Hyperbolic discounting is inconsistent because it only measures the discounted outcomes of the near future and rather than the far future. The pattern of discounting is also inconsistent because how one subject’s decisions may be based on different aspects one considers than the other. In human beha viour discounting is influenced by the person’s expectations, moods, sign, glucose levels and the like which may differ from one person to another. Experimental ecology has provided a method in testing the inter-temporal choice behaviours of human beings though discounting can only provide outcomes of the near future and is limited to predict results in the far future, experimental ecology enables scholars to study patterns of choice. Patterns can be explained through discounting methods offered by the experiment in distinguishing the delay and interval of discounting. The experiment can help scholars analyse human behaviours in terms of people’s decisions and the future consequences they regard in making such choices by considering the variability of discount rates the experiment may provide. Experimental ecology provides scholars close to accurate approximations of outcomes through a series of controlled examinations of hypothesis and theories. It enables scholars to manipulate evidences and test models where distractions in their natural habitats may disrupt findings. If a model disagrees with data, the former will be rejected and the latter will be followed accordingly. In determining the feeding decisions of foraging animals such as blue jays, Stephen and Anderson compared the self control and patch-use experiments where in the former the jays were given a binary choice, obtain gains in a short period of time even if it is a few in quantity or wait for a period of time and obtain more gains while the in the latter case jays are given a choice to attain a gain and leave or continue and receive more gains. In both experiments the approach is similar but outcomes vary. In the self control approach the authors found out that it tends to lean on the short term model and that the patch-use situation is associated with the long term model. Techniques in the elicitation of inter-temporal discount rates help predict outcomes in behaviours of foraging animals in their decisions towards feeding but it presents limitations such as the violations of the theory’s assumptions and the consistency of predictions which may present as a problem in synthesizing conclusions for experiments. Furthermore, the assumption of linear relationships in the experiment deemed itself inconsistent because in reality relationships can never be linear. Though experimental ecology has its critics, contributions of such in the field can be attributed to its ability to control external factors that may disrupt results of the study and through experimentations theories and hypothesis can be proven through actual examinations. Reference List Bateson, M and Kacclnik, A 1996. â€Å"Rate currencies and the foraging starling: the fallacy of the averages revisited†, Behavioural Ecology, vol. 7, no. 3, pp.341-352. Baum, W and Rachlin, H 1969. â€Å"Choice as time allocation†, Journal of the Experimental Analysis of Behaviour, vol.12, no. 6, pp .861-874. Kacclnik, A and Bateson, M 1996, â€Å"Risky theories – the effects of variance on foraging decisions†, American Zoology, vol. 36, pp.402-434. Kalenscher, T and Pennartz, C 2007, â€Å"Is a bird in the hand worth two in the future? The neuroeconomics of inter-temporal decision making†, Progressive in Neurobiology, pp.1-32. Available from:  https://www.journals.elsevier.com/progress-in-neurobiology [26 December 2011]. Stephen, D and Krebs, J 1986, Foraging theory: Monographs in behaviour and ecology, Princeton University Press, New Jersey.

Top 250 Administrative Assistant Jobs That Are Hiring Today

Top 250 Administrative Assistant Jobs That Are Hiring Today Almost any workplace you can think of has an administrative assistant- the behind-the-scenes person who keeps the office and its workers running smoothly. The great news is that this can be an entry-level job. If you can prove your interpersonal and organizational skills, and have a solid knowledge of basic word processing and office computer programs, you can apply for a position. Most training occurs on the job, and is office specific.If you have interest in a certain field and would like a foot in the door, going the administrative assistant route is a great way to explore all corners of an industry- you not only are often the face of the company to clients, you also likely will talk to people at all levels of office hierarchy. Do a great job and become someone whos trustworthy and accountable, and youll set yourself up for a career that can transport anywhere, in any company.Here is a list of titles that fall under the Administrative Assistant  umbrella.Administrative Assistant Job TitlesAccounting ClerkAccounting SpecialistAccounts Payable AssistantAccounts Payable ClerkAdjustment ClerkAdjustment RepresentativeAdministrative AssistantAdministrative ClerkAdministrative CoordinatorAdministrative DirectorAdministrative ManagerAdministrative Office AssistantAdministrative SpecialistAdministrative SupervisorAdmissions ClerkAdvocacy SpecialistAssessment ClerkAssessment TechnicianAssistant City ManagerAssistant Hotel Front Office ManagerAuditing ClerkAutomotive Warranty ClerkAuxiliary Services ManagerAviation Inventory ClerkBakery ClerkBank ClerkBilling ClerkBorough ManagerBusiness Office AdministratorBusiness Office AssistantBusiness Office ManagerCar Rental ClerkChapter SpecialistChief Information Officer (CIO) AssistantCirculation ClerkCity ClerkCity Managers AssistantCity OfficialCity RecorderCity SuperintendentCity TreasurerClaims ClerkClaims ProcessorClerical CoordinatorClerical SupervisorClerical Support AssociateClerkCollection CoordinatorCollections Cl erkCommissary ClerkConference RegistrarConstituent Services ManagerContract AdministratorContract AnalystContract AssistantContract ConsultantContract DirectorContract ManagerContract NegotiatorContract SpecialistContract SupervisorContracting OfficerConvenience Store ClerkCorrespondence AnalystCorrespondence ClerkCorrespondence SupervisorCounty AdministratorCounty DirectorCounty RecorderCourt ClerkCultural Affairs ManagerData CollectorData Conversion Project ManagerData Entry AnalystData Entry AssistantData Entry ClerkData Entry ConsultantData Entry ManagerData Entry RepresentativeData Entry SupervisorData ProcessorDatabase AssistantDeli ClerkDental ReceptionistDeputy County RecorderDiet ClerkDirector of Government AffairsDispatch ClerkDocument AnalystDocument Control AdministratorDocument Control ClerkDocument Control SupervisorDocument Imaging SpecialistDocument ManagerElection ClerkElections CoordinatorElections DirectorEligibility SpecialistEnrollment Eligibility Representative Escrow ClerkEvent Registration SpecialistExecutive AssistantExecutive SecretaryFaculty Administrative AssistantFaculty SecretaryFederal Affairs DirectorFinance ClerkFinancial Aid TechnicianFinancial Assistance SpecialistFinancial SecretaryFire Department Administrative AssistantFloral ClerkForeclosure ClerkForeign Affairs DirectorFreight-Rate ClerkFront Desk AttendantFront Office ManagerGender Affairs OfficerGovernment Affairs AnalystGovernment Affairs AssistantGovernment Affairs ManagerGovernment Affairs SpecialistGovernment Contracts ManagerGovernment Relations CoordinatorGovernment Relations DirectorGrant AdministratorGrant DirectorGrant ManagerGrant WriterGrievance and Appeals CoordinatorGrievance and Appeals RepresentativeGrocery ClerkGuest Service AgentHealth Care RepresentativeHealth Department AdministratorHealthcare Claims ProcessorHotel Front Office ManagerHotel Front Office SupervisorHuman Resources ClerkHuman Rights OfficerImport / Export ClerkIndexing SpecialistInventor y ClerkJail SecretaryLaboratory Administrative AssistantLaw ClerkLegal Billing ClerkLegal Office ManagerLegal SecretaryLegislative Affairs SpecialistLegislative AideLicense ClerkLobbyistLogistics ClerkMail ClerkMailroom ClerkMaintenance ClerkMedical Administrative AssistantMedical Admissions ClerkMedical Billing ClerkMedical ClerkMedical Front OfficeMedical Office ManagerMedical Office SupervisorMedical ReceptionistMedical Records ClerkMedical SecretaryMerchandise ClerkNutrition ClerkOffice AssistantOffice Automation ClerkOffice ClerkOffice ManagerOffice SupervisorOmbudsmanOrder AdministratorOrder ClerkOrder Entry SpecialistPatient CoordinatorPatient Registration SpecialistPayroll ClerkPermit CoordinatorPersonal Assistant (PA)PMO AnalystPMO DirectorPMO ManagerPMO Project ManagerPMO SpecialistPolice Administrative AssistantPolice ClerkPolice Records ManagerPolice Records SupervisorPolice Records TechnicianPolicy AdvisorPolitical Affairs OfficerPolitical DirectorPostal Service ClerkPo stmasterProduction ClerkProofreaderProtocol OfficerPublic AdministratorPublic Policy AnalystPublic Policy AssistantPublic Policy DirectorPublic Policy SpecialistPublic Service DirectorPublic Service ManagerPublic Service Project ManagerPublic Service SpecialistQuality Control ClerkReal Estate ClerkReal Estate Office ManagerReceptionistRecords CoordinatorRecords CustodianRecords OfficerRecords TechnicianReferral SpecialistRefund SpecialistRegistrar of VotersRental ClerkReturns ProcessorScale House ClerkScanning AssistantScanning SpecialistScheduling CoordinatorSecretarySecurities ClerkService Contracts ManagerShipping / Receiving ClerkShop ClerkSocial Security SpecialistSpa ReceptionistSpace Management SpecialistStaff SchedulerSurgery SchedulerTitle Services RepresentativeTooling ManagerTownship ManagerTownship TrusteeTrade OfficerTraffic ClerkTransportation ClerkUtility Billing ClerkUtility ClerkVeterans Service OfficerVeterinary ReceptionistVillage AdministratorVillage ManagerVP of Government AffairsWarehouse ClerkWarranty ClerkWord Processing OperatorAccording to the Bureau of Labor Statistics, high school graduates who are comfortable using computer software applications usually qualify for entry-level positions. If you are interested in legal and medical assistant positions, those might  require additional training to learn industry-specific terminology.In order to enter this field, most jobs require you to have  a high school diploma or equivalent. According to BLS,  employment of customer service representatives is projected to grow 3 percent through 2024, and the median hourly wage for the field  is around $17.90.

Why have there been so many wars in the Middle-East since 1945 Essay

Why have there been so many wars in the Middle-East since 1945 - Essay Example Moreover, what scholars suggest the reason for Middle Eastern Muslim decline after 1945 escorts to their inefficiency in making clear choice between war and other formal types of capital formation. This paper will analyse the causes that act as catalyst in initiating Middle Eastern wars since 1945. Analysis will revolve around the concern over factors that led to wars including the legacy of colonialism and superpower rivalry and will examine the contribution of the West in enhancing these factors in the region. Nevertheless, the paper will assess the most common perception that dominates the West by prejudicial images of Arabs. These images were not a brand new creation and were present even before the fall of the Ottoman Empire. The paper will answer the demanding explanation of what factors were present that exaggerated the root cause of continuous wars. â€Å"Four large-scale modern wars during the past two decades has what lead the Middle East towards chronicle instability† (Richards 1995). These are the words of one of many scholar professors that dig deeper into the root causes behind this regions fallacy. The people of the Middle East have been the victims of some of the most aggressive and predatory policies outside powers. Though they have remained undaunted to take part in the rivalries but have suffered through the alliances conducted by the superpowers, like the USSR and United States. Such rivalry turned out to be a conflict which manifested in many ways and have been the reason for suffering through a continuity of wars. Sufferance was due to actual warfare witnessing extreme political violence and factors that rise due to consequences like low-intensity conflict, perceived failure of diplomacy, deadly propaganda, political and economic boycotts, disputes over land and water, resistance to occupation and deeply in grained cultures of antagonism (Milton & Hinchcliffe 2004, p. 2). As Milton & Hinchcliffe (2004, p. 2)

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Pullotion - Essay Example Here comes the main problem of this millennium: the insane destruction of the environment, as we think that we are in secure, which is far from the truth. A warm evening in a fun and friendly company once has completely changed my inner world. One day my friends and I after dinner in the restaurant decided to walk along the coast. We were laughing and having fun, and nothing seemed to be able to change that. But this time the coast wasnt pleasant. Everywhere were dead swollen fish, black sand and the stench in the air. The childhood memory has arisen, though it was more than 15 years ago. It was a bright sunny day. I was looking forward to go with my parents to our favorite place on the Persian Gulf. Finally, it was the long-awaited meeting with the sea. I run to the shore, but everything was not as usual. Ugly oil stains fettered once azure water. On the white sand blackened terrible spots, and around were lying suffocated fish and black bodies of birds. Seagulls with feathers stuck together could not take off. The place which once was beautiful now has resembled an apocalyptic picture. I picked up a dying bird, trying in any way to help her and could not hold back my tears. Mom said it was all because of war, but then I could not even understand the full horror of the word. War destroys our lives, suddenly breaking into a cozy and familiar world. Even if the military battles are not taking place around of you, the horrors of war will catch you up in a place which seems to be rather peaceful. Thus, the large oil reserves are not only the Gods blessing. It is these deposits of oil which became a stumbling block between Iraq and Kuwait. On August 2, 1990 the territory of Kuwait was invaded by numerous Iraqi soldiers and Iraq announced the annexation of Kuwait. Hundreds of thousands of people fled the country; thousands of the remaining were arrested or killed. Iraqis looted or burned almost all civilian objects and set fire to 700 oil wells. Almost a year after

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